Binding Agreement
Legal acceptance and business client requirements
By accessing www.addityaexports.com or placing an order, you ("Client") agree to these Terms. Clients must be registered businesses (not consumers) purchasing jewelry for commercial use. This agreement governs all business relationships and transactions between Additya Exports and registered business entities.
Account Registration
Business verification and credential requirements
Documentation Required
Provide valid business licenses, tax IDs, and bank references for account verification.
User Credentials
Each authorized user must have unique login credentials. Shared accounts are prohibited.
Verification Process
All business documentation will be verified before account activation.
Account Responsibility
Clients are responsible for maintaining accurate and up-to-date business information.
Ordering Process
Quote validity, deposits, and production timelines
Quotes
Valid for 30 days. Custom design quotes require technical feasibility review.
Order Confirmation
Orders are binding only upon written (email) approval of the final quote.
Deposit Requirement
50% non-refundable deposit required upfront for all orders.
Production Timeline
Standard lead time: 45–60 days. Complex custom pieces: 90+ days. Delays communicated promptly.
Balance Payment
Due 5 days before shipment. Late payments incur 1.5% monthly interest.
Shipping & Delivery
International terms, customs, and risk transfer
Incoterms
FOB Mumbai (risk transfers to Client at origin port) or CIF destination (risk transfers upon vessel departure).
Customs & Duties
Client bears all import taxes, VAT, and clearance fees.
Force Majeure
We are not liable for delays caused by wars, natural disasters, or supply chain disruptions.
Insurance
Shipment insurance available upon request at additional cost.
Delivery Confirmation
Proof of delivery required for all international shipments.
Quality Assurance
Defect claims, returns, and resolution process
Defect Claims
Notify within 7 days of delivery with photographic/video evidence.
Minor Defects
Repair or credit note provided for minor manufacturing issues.
Major Defects
Full replacement or refund for significant manufacturing defects.
Non-Defective Returns
Custom orders are non-returnable. Stock items may be returned with a 25% restocking fee plus shipping costs.
Quality Standards
All products meet international jewelry manufacturing standards and specifications.
Important: All defect claims must be reported within 7 days of delivery with proper documentation to qualify for resolution.
Intellectual Property
Design ownership, licensing, and protection rights
Our Designs
All jewelry designs, technical drawings, and website content are Additya Exports' exclusive property. Clients may not replicate, reverse-engineer, or license designs to third parties.
Client-Provided Designs
Client warrants ownership and grants us a limited license for production purposes only.
Confidentiality
Custom designs remain confidential and will not be reproduced for other clients without permission.
Copyright Protection
All original designs are protected under applicable copyright and intellectual property laws.
Payment Terms
Accepted methods, currencies, and late payment policies
Payment Methods
SWIFT, SEPA, Fedwire, or Letter of Credit (LC) accepted.
Currency
EUR (EU clients), GBP (UK clients), USD (others).
Late Payment Policy
Orders suspended after 15 days overdue. Debt collection initiated after 60 days.
Payment Security
All transactions processed through secure, encrypted payment gateways.
Invoice Terms
Net payment terms as specified in individual agreements.
Warranties & Liability
Product warranties, liability limitations, and exclusions
Product Warranty
24 months against manufacturing defects. Excludes damage from misuse, wear/tear, or improper storage.
Liability Cap
Our total liability is capped at 125% of the order value.
Exclusions
We are never liable for lost profits, reputational harm, or indirect damages.
Warranty Claims
Must be submitted with proof of purchase and detailed documentation of defects.
Remedy Limitations
Repair or replacement constitutes the sole remedy for warranty claims.
Warranty Coverage: 24-month warranty covers manufacturing defects only. Normal wear, misuse, or improper storage are not covered.
Termination
Contract termination conditions and post-termination obligations
Breach Termination
Immediate termination for non-payment, fraud, or IP infringement.
Insolvency
Termination rights if Client enters bankruptcy or insolvency proceedings.
Notice Period
30 days written notice required for termination without cause.
Post-Termination
Survival of IP, confidentiality, and liability clauses after termination.
Outstanding Obligations
All payments and deliveries must be completed as agreed.
Dispute Resolution
Mediation, arbitration, and governing law provisions
Mediation
Mandatory 60-day mediation under ICC rules before arbitration.
EU/UK Arbitration
London Court of International Arbitration (LCIA) for EU/UK clients.
Other Arbitration
Mumbai Centre for International Arbitration (MCIA) for other clients.
Governing Law
English Law (EU/UK clients); Indian Law (other clients).
Language
All proceedings conducted in English language.
Amendments
How terms may be modified and notification process
Revised Terms take effect 15 days after website publication. Continued use of our services implies acceptance of updated terms. Significant changes will be communicated via email to all registered clients. Clients may terminate their agreement if they do not accept revised terms by providing written notice within the 15-day period.
Legal Agreement
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. This agreement constitutes the entire understanding between Additya Exports and the Client, superseding all prior agreements and understandings.